A Bespoke Piece, Crafted Exclusively for You

Every custom creation begins with a conversation and ends with a piece designed to be cherished for generations. From the initial concept to the final polish, our process is guided by exceptional craftsmanship, thoughtful design, and meticulous attention to detail.

Initial Consultation

Your journey begins with a private consultation, available either in person or virtually.

To help us understand your vision, we invite you to share sketches, inspiration images, or photographs of your desired design, along with any details you already know, including:

Preferred precious metal

Desired gemstones

Ring size (if applicable)

Ideal completion timeline

During your consultation, we will discuss your inspiration, explore gemstone and metal options, review your budget, and refine every detail of your design. Hand sketches may be created to further develop the concept before moving into the design phase.

Once the project scope, estimated investment, and production timeline have been approved, a 50% deposit secures your commission.


Design Development

Our design team transforms your vision into detailed digital renderings, allowing you to experience your piece before it is crafted.

Each design includes up to three complimentary revisions, ensuring every detail reflects your expectations.

Additional minor revisions: $50.00 each + applicable taxes

Complete design redevelopment: $250.00 + applicable taxes


Three-Dimensional Prototype

Before production begins, a precision 3D model is created, providing a tangible representation of your design, proportions, and overall aesthetic.

For clients outside our area, prototypes may be shipped upon request for an additional fee.


Final Material Selection

With the design approved, we finalize every material selection, including your chosen precious metal, gemstones, stone quality, and colour.

This milestone marks the completion of the design process. Once approved, the design is considered finalized and production begins.


Craftsmanship & Production

Your piece is meticulously handcrafted using traditional goldsmithing techniques alongside modern precision manufacturing.

Each stage of production is completed with exceptional care to ensure the highest standard of quality and durability.


Stone Setting & Finishing

Every gemstone is carefully set by experienced artisans before the piece is polished to its final finish.

Personalized engraving message is available upon request, beginning at $85.00 + applicable taxes.


Final Inspection

Before leaving our workshop, every custom piece undergoes a comprehensive quality inspection to ensure it reflects the approved design and meets our uncompromising standards of craftsmanship.

Once approved, your jewellery is carefully prepared for collection or insured shipment.


Lifetime Care

Our commitment extends well beyond delivery.

We provide care recommendations for every custom piece and offer ongoing repair and maintenance services to clients worldwide, helping preserve your jewellery for years to come.

Further questions? Please email us - Info@solitairehouse.co